Essential communication skills and increasing self-esteem - Productive! Magazine 28 interview with Preston Ni

Preston Ni, a professor, coach, and trainer in the areas of interpersonal effectiveness, professional communication and organizational change, explains essential communication skills. He also talks about optimism, perfectionism and ways to increase the self-esteem. More details in Productive! Magazine 28 Question: Do you use the “you” language too often? Would you like to break this habit?